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Customer Reviews

We are popular throughout the Swindon and Wiltshire area, with many of our bookings from returning customers. We always aim to leave our customers (both humans and felines!) 100% satisfied with our service, whether they’ve used Bryonyhill for boarding or grooming.

Read what some of our customers have to say about us or leave your own review.

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I cannot thank Channelle enough for her most incredible kindness. I was in desperation about our long haired 14.5 year old cat who'd got her fur in a real mess through having been poorly. We tried our best to clean her up but she became so stressed. On 23rd December I rang Bryonyhill and Channelle was SO kind and although she had finished for Christmas she didn't want poor Susie to wait in her state so kindly washed, groomed and dried her on Christmas Eve to make her more comfortable. Such exceptional kindness (Susie has never been to a groomer and was very frightened) I simply cannot thank Channelle and her young helper enough for such compassion and care. 100 per cent recommend Bryonyhill.. Thank you so much

A,S,T and fluffy Susie, Swindon

***** First visit to this lovely cattery. Sue was very reassuring and helpful. My cat was totally comfortable here and we will be back. Thank you for all your help. I really appreciate what you have done to help my cat.*****

EM Swindon

Thanks so much for having BX With him being my first cat, I now see what a difference in him being groomed is. Wrongful of me as I didn't know this was a thing to do. So sorry. He's snuggled in bed with me now. Purring.Thanks so much

GJ Swindon

Before my cat Frodo passed away last year, he was going to Sue for grooming. He was an anxious but lovable soul and Sue did her upmost to make him feel comfortable. He’d always come home super happy, smelling beautifully and looking fresh. This time around my Bengal cat Mila will soon be introduced to Sue, you can trust Sue with your life. She’s a phenomenal lady!

HS Swindon

Five stars - Sue makes sure the whole process for our girls was stress free, they came home happy. Have used her twice now and very happy with service the girls new home from home.

GH Swindon

5* We have tried a few Catteries before but haven’t been away for a few years for various reasons so this is the first time she has been in one for about 6 years beside the Vets having treatment for hypothyroidism 2 years ago. So we were worried she would remember that time. Plus Our Isabella is a very fussy devil whenever she goes away she either looses a lot of weight or comes home with a urine infection. This time she came home with her fur looking in pristine condition and in fine health but wandering around the house making a fuss crying and telling us off . Not hiding like she usually does. Will definitely be using again.

WC Swindon

So pleased to see Sue today. Buttercup's nails were getting very long and in the way of her living her quiet, but happy retirement life. Sue was kind and caring and those nails were sorted out in a few minutes. We are looking forward to seeing Sue again when the weather is warmer to thin her coat and give relief from hairballs.

PT Swindon

This was Pandoras first stay at the Cattery. She is an indoor rescue cat and very nervous. She was clearly well looked after as she returned to us in a very happy state and she had benefitted from being groomed which we could never do ourselves. Thank you for an excellent service.

LJ Swindon

Had shampoo and bath and dry with brushing - all cats very calm with her and her assistant - lovely attitude - cats quite happy with them, usually they are nervous - Very Good Grooming and Very Nice person. thank you

HO Swindon

Mia's Coat looks shiny and smooth after her grooming at Bryonyhill Cattery, they did an amazing job. I really recommend them. Thank you :)

RS Swindon

Bryony Hill Cattery was recommended to me by a friend and today my cat Mikko was collected by Sue and taken for a pampering day. He came home smelling fresh and clean with a beautifully soft shiny coat plus wonderfully clipped nails (so no more shredded curtains!) Sue said he was relaxed while there - a sure sign that he felt safe and comfortable so I’ll definitely book him in again.

PL Swindon

??? First visit to this lovely cattery. Sue was very reassuring and helpful. My cat was totally comfortable here and we will be back. Thank you for all your help, I really appreciate what you have done today to help my cat.

?EM Swindon

Mistie has stayed at Bryonyhill a number of times now and I can't fault the service provided. Most recently she stayed for two weeks. During that time photos and updates were sent, keeping me updated on how she was getting on.

GL Swindon

We left our cat Odin with Sue & family for 10 days while we went on holiday we messaged Sue to make sure Odin was happy and enjoying his stay and Sue replied later that day with up dates and photos think this is amazing and very professional with Sue and price was reasonable we will definitely be using her again when we go away hopefully by then we would of mastered fetch with him for Sue and family lol thank you so much and see you soon

MC Swindon

I was worried about Apollo the whole time as he's a house cat and very shy but I had constant updates reassuring me that he was OK, I was very pleased with the service, would highly recommend, also he smelt like a dream, again really pleased with the service, thanks x

MR Swindon

My cat Charlie has been coming to Bryonyhill for a few years now but I did not realise Sue also groomed cats so this time I booked him in for a wash and brush up too and I was delighted with the result, I hardly recognised him! He seemed just as happy and relaxed as always after he came home but had a much smoother appearance and all the loose coat was gone. Really pleased.

JDW - Chippenham

My cats have been to Bryonyhill multiple times, they are happy and love the Catio for some outdoor time. Sue also gave our long haired cat Chewy a groom which he loved.

SH and family Swindon

Thank you for looking after Rosie so well, we are really pleased, we will highly recommend you. She is being so loving to us all. Thanks again from us all

RM and family Swindon

Absolutely amazing service. I brought my Persian in looking for some help with her back legs as my cat is quite nervous and not used to being groomed, I was almost as nervous as she was. Absolutely great job and gave some great advice for keeping my kitty knot free and happy going forward. I wouldn't hesitate to recommend or go back to Bryonyhill, fantastic service and extremely competitive prices!

BS Swindon

Rosie has been coming here for over a year now and she settles in very quickly when dropped off and she is very relaxed when we bring her home. Sue does a fantastic job. Thank you for the amazing care you give her xx

AR Swindon

Bentley was oooh so happy, pampered and chilled he likes his holidays at Bryonyhill. Thankyou eveyone and see you soon

JM Swindon

Absolutely fantastic service! Gizmo (my rather knotty Persian) is now looking beautiful after spending time with Sue today. Thank you so much, we will see you next month

LS Swindon

Having, at a previous cattery we used, had a very bad experience we were a little worried that Tilly would not settle in any cattery. However Tilly loves staying with Sue and gets thoroughly spoilt during her stay. She always comes back looking incredibly shiny, sleek, groomed and generally like she has been on a fab holiday and that's why Tilly keeps coming back to visit.

LW Swindon

The cattery is amazing! You really feel the love from the owner! Really welcoming. I felt really safe in the knowledge that my boy was being well looked after! Recommend 100 %.

CM Marlborough

The Cattery is beautiful, Sue works very hard to make sure her feline charges are happy during their stay. They have lots to do in their lovely cottages and have a great outdoor run for exercise. She can also groom and pamper them to send them home looking fabulous.

LB Pewsey

I'm so glad we found this little gem for our beloved Bob (bobcat) to spend his holidays.... Bob must be the most nervous cat in the world but not here, oh no, he just loves it and always seems so relaxed when we collect him. Thank You Sue for looking after Bob and loving him as though he is your own while he is in your care, knowing Bob is relaxed and comfortable and being looked after is so reassuring.

NR Swindon

“I just wanted to write a few words to you to say a HUGE thank you for taking such good care of my little lady.

She has come home in excellent condition, flea free, happy and probably more friendly to strangers than ever before!

I know that ALL of these qualities could only come from geniune care and attention, and it makes me soo happy to know I made the right choice when I chose Bryonyhill Cattery. This is definately not the last time you will see Thistle or hear from me, as I will definately use you again. I am soo pleased to have found you – and I know I can trust you wholeheartedly.

And once again, thank you. Thank you for being the caring, genuine people that you are :)”

“Mrs Hood obviously cares for and understands cats.”

“Many thanks for looking after my cats Diezel and Daisy (with such care!) I felt comfortable leaving them with you and they certainly were in good hands. Even Daisy, who is normally very anti-social, has come out of her shell!!! We will definitely have them holidaying with you again!”

“Lovely people who really care for my cat. Great place. When we were held up coming home from our holiday due to the volcano erupting in Iceland it was no problem to Bryonyhill to let my cats stay for extra days and they even arranged a visit to the vets to get more pills for Teddy as his ran out."

“Sue takes exceptionally good care of our two senior cats…and we are always totally confident leaving them with her. They are currently on their 5th visit and they are always calm and relaxed when they get home as if they have been on a good holiday as well”

“A friendly and very caring environment for cats (and therefore, their owners!)”

“Our two cats have been in this cattery many times during the last few months and they always come home healthy and happy. No complaints at all.”

“My cat has been several times and comes home showing no signs of stress – absolutely top notch care.”

"Kitty Coates is a very nervous cat but is happy and content when visiting here. He gets lots of love and even some brushing."

“Spotless, well designed accommodation – nothing too much trouble, great care given – I highly recommend them.”

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